Business Development Manager (Jordan Office)

BE OUR NEXT TOPNOTCH Business Development Manager (Jordan Office)

Reporting to the Unit Manager, the Business Development Manager is responsible to plan, strategize and develop the business ensuring high levels of service to capitalise on all business opportunities thereby growing the business and increasing the Desert Adventures Tourism (DAT) market share in accordance with the medium and long term strategy.

Areas of Responsibilities

  • Propose yearly budget, FCA, FCB, FCC. Budget GOP must meet with the assigned KPI’s.
  • Developing quotes and proposals for prospective clients.
  • Setting goals for sales and operations team and developing strategies to meet those goals.
  • Training sales and operations team.
  • Attending exhibitions and industry events.
  • Escorting FAM Trips and site inspections.
  • Present and implement an annual business plan for Sales & Marketing in line with the DAT’s medium-long term business strategy, specifying how defined revenue targets will be achieved. Implement, monitor and propose recommendations according to shifting market trends.
  • Identify and evaluate new markets and sources of business that present additional revenue opportunities. Actively participate in the promotion of Dubai and DAT with potential clients and the media.
  • Establishes and maintains relationships with industry influencers and key strategic partners.
  • Follow up with representatives/franchisees to ensure market-specific targets and key performance indicators are achieved.
  • Implement and manage the expansion and positioning of the business in accordance with the medium to long-term business strategy to maximize available resources and increase revenue.
  • Interact, network, establish, and manage contacts at the highest level with clients, local authorities, government officials and suppliers to enhance the company's image and facilitate information flow to maintain DAT's edge over its competitors.
  • Plan, implement and monitor the effectiveness of all promotional, collateral and advertising material in collaboration with the marketing team, ensuring maximum market exposure and that the company's targets in terms of market share are met.
  • Conduct extensive market analysis and gather product intelligence and competitor information in various markets to ensure DAT maintains its competitive edge in terms of service levels and product innovation
  • Plan and lead the delivery of high-quality sales presentations to clients to increase destination awareness, enhancing DAT's reputation as a quality service provider and to secure incremental businesses.
  • Directs sales forecasting activities and sets performance goals accordingly.
  • Meets with key clients, assisting sales representatives with maintaining relationships and negotiating and closing deals
  • Attend networking events to develop and maintain professional relationships with clients, franchisees, suppliers, local authorities, and government officials to ensure that business opportunities are maximized.
  • Reviews and analyzes sales performances against programs, quotes and plans to determine effectiveness.
  • Other duties and responsibilities may be assigned within the field of industry.

KPI Requirements


  • a. Return on Investment (ROI)- This includes but is not limited to additional manpower cost, vehicles, tools, FAM Trips and Site Inspections.
  • b. Gross Operational Revenue (GOR) – 20%-30% yearly increase VS Last Year (LY) Budget
  • c. Gross Operational Profit (GOP) – minimum of 25% of the actual figures.
  • d. Market Share yearly increase of 5% vs. Ministry of Tourism Statistics.
  • e. Improve Group Travel (requires a reduction in GOP and special negotiated rates)
  • f. Allocate at least two potential clients that run group series (back-to-back). (Requires reduction in GOP and special negotiated rates)


  • a. Assign and be responsible for a separate budget for the Operations Department and goals to achieve.
  • b. Followup with the operations team to Secure 70% of excursion sales for inhouse guests (not applicable for guests with round trips).
  • c. Sustain a minimum GOP of 30% on sold excursions