As a Concierge you will be responsible for servicing our clients arriving to your assigned designated hotel. The main priority is to ensure that clients enjoy their holiday experience and that there stay within the destination is seamless.
This position is a client facing position and is critical in the overall success of client’s perception of the company and in the excellent quality of service we provide throughout the duration of their stay. The role involves coordinating welcome meetings, handling complaints and resolving problems as and when they arise. You are also responsible for selling resort excursions and additional services. On occasions you will need to assist in meeting clients at the airport.