Guest Relations Officer (Russian Speaking)

BE OUR NEXT TOPNOTCH Guest Relations Officer (Russian Speaking)

This position will be in charge of handling top VIP guests and ensure they have a smooth experience from start to finish.

Responsibilities and Requirements

  • Should have strong work relations with the hotel Front Desk teams, Duty Managers, Guest Relations who will be the main point of contact in managing the requests
  • Must be willing to work on extended hours or changing shifts depending on the seasonality requirements
  • To be able to assist the Reservations team when required
  • The candidate must be a native Russian speaker
  • Must be a UAE driver’s license holder as required in the role
  • Wealth knowledge of the destination is an advantage
  • Must possess strong communication skills in both speaking and written English and Russian
  • Experience and knowledge in hotel reservations and other ground services is required